Please see below for some frequently asked questions, if you don’t find a solution to your question here. Please reach out to support to help resolve your issue.

How can I share and promote my profile?

Share Your MTNS MADE Presence

Your member profile is a professional asset - use it.

Your Profile URL

Each member has a unique URL you can share anywhere: mtnsmade.com.au/members/your-name

Where to Share

  • Instagram and social media bios
  • Email signatures
  • Business cards and print materials
  • Your personal website
  • Proposals and applications

Linking Back

When you share your work online, link back to your MTNS MADE profile to build your presence in the directory.

How do I connect with other members?

Building Your Network

MTNS MADE is a community - here is how to make the most of it.

Finding Collaborators

  • Browse the directory by category
  • Filter by suburb for local connections
  • Check out members projects for inspiration

Making Contact

Reach out via the contact details on member profiles. Be specific about why you are reaching out and what you are proposing.

Community Events

Attend MTNS MADE events and meetups to connect in person. Check the events calendar regularly.

Collaboration Tips

  • Be clear about expectations and timelines
  • Discuss compensation or credit upfront
  • Start with smaller projects to build trust
How can I make my profile easier to find in the directory?

Getting Found in the Directory

Optimise your profile so the right people can find you.

How Search Works

Members can filter by category, suburb, and search by name or keywords in bios.

Keywords and Descriptions

  • Include relevant terms naturally in your bio
  • Mention specific skills, techniques, or services
  • Name the types of projects you take on

Complete Your Profile

Profiles with images, bio, and categories rank better and attract more views.

Keep it Current

Active profiles with recent projects show you are engaged with the community.

Which categories should I pick so people can find me?

Being Discoverable

Categories connect you with people looking for your skills and expertise.

Primary vs Secondary

Lead with your main discipline - what you would want to be known for. Then add supporting skills.

Being Specific vs Broad

  • Too broad: Artist - does not help people understand your work
  • Too narrow: May miss relevant connections
  • Just right: Ceramicist or Portrait Photographer

Multi-Disciplinary Practice

If you work across many fields, select your top 3-5 categories rather than everything that could apply.

Reviewing Regularly

As your practice evolves, update your categories to reflect where you are focusing now.

How should I showcase my projects?

Quality Over Quantity

Your projects tell the story of your creative practice. Curate them thoughtfully.

What to Include

  • Your best and most representative work
  • A variety that shows your range
  • Recent work where possible
  • Collaborative projects (credit your collaborators)

Writing Project Descriptions

  • Explain the brief or inspiration
  • Describe your process or approach
  • Mention materials, techniques, or tools
  • Include outcomes or reception

Photography Tips

  • Use consistent lighting and style
  • Show detail shots alongside full views
  • Include context shots (work in situ)
  • Credit photographers if not your own images
What should I use as my header image?

Your Visual Banner

The header image spans the top of your profile and sets the visual tone for your page.

What Makes a Good Header

  • Showcases your work or creative environment
  • Works well in landscape/wide format
  • Has visual interest but is not too busy
  • Looks good with text overlaid (your name appears on it)

Ideas for Headers

  • A detail shot of your work
  • Your studio or workspace
  • Tools of your trade
  • A landscape that inspires you
  • An abstract or textural image

Technical Considerations

Choose an image that works at different crop ratios, as it displays differently on mobile and desktop.

What makes a good profile photo?

Making a Great First Impression

Your profile photo helps people recognise and remember you.

What Works Well

  • Clear, well-lit headshot
  • Natural expression and genuine smile
  • Simple, uncluttered background
  • Recent photo that looks like you

What to Avoid

  • Group photos or distant shots
  • Heavy filters or effects
  • Logos or text overlays
  • Blurry or pixelated images

DIY Photo Tips

  • Use natural window light (face the window)
  • Position camera at eye level
  • Keep the background simple
  • Take multiple shots and choose the best
  • Ask a friend to help - phone cameras work great
How do I update my profile?

Keeping Your Profile Current

An up-to-date profile helps you stay connected with the community.

Accessing Edit Mode

Click Edit Profile from your member dashboard to make changes.

What You Can Update

  • Profile and header images
  • Bio and description
  • Creative categories
  • Contact information
  • Social media links

Saving Changes

Always click Save after making changes. Updates may take a few moments to appear on your public profile.

What size and format should my images be?

Image Specifications

Follow these guidelines for the best results across the site.

Profile Picture

  • Square format recommended
  • Minimum 400x400 pixels
  • JPG or PNG format
  • Max file size: 5MB

Header Image

  • Landscape format (16:9 ratio ideal)
  • Minimum 1200x675 pixels
  • JPG or PNG format
  • Max file size: 10MB

Project Images

  • Landscape or square format
  • Minimum 800 pixels wide
  • JPG or PNG format

General Tips

Compress images before uploading to improve load times. Tools like TinyPNG can reduce file size without visible quality loss.

How do I choose and update my categories?

Your Creative Disciplines

Categories help other members discover you through the directory filters.

Choosing Categories

Select all the disciplines that apply to your practice. Be thorough but accurate.

Updating Categories

You can update your categories anytime from your profile edit page.

Category Tips

  • Choose your primary discipline first
  • Add secondary skills that you actively practice
  • Review your categories periodically as your practice evolves
How do I submit an event?

Share Your Events

MTNS MADE features a community calendar where members can promote workshops, exhibitions, markets, and other creative events.

How to Submit

Navigate to the Events section in your dashboard and click Submit Event.

Event Details

Include all the essential information: date, time, location, description, and any booking links.

Approval Process

Events are reviewed by our team before being published to ensure they are relevant to the creative community.

Event Tips

  • Submit at least 2 weeks before your event date
  • Include a compelling image
  • Be specific about location and accessibility
How do I add a project to my profile?

Showcase Your Work

Projects are a great way to display your creative work and attract collaborators or clients.

Creating a Project

From your member dashboard, click Add Project to get started.

Project Details

Give your project a descriptive name and write a brief description of what it involves.

Adding Images

Upload high-quality images that showcase the project. The first image will be used as the thumbnail.

Tips for Great Projects

  • Use high-resolution images
  • Write clear, engaging descriptions
  • Tag relevant categories
  • Include your role or contribution
ACKNOWLEDGMENT OF NGURRA

The City of the Blue Mountains is located within the Ngurra (Country) of the Dharug and Gundungurra peoples. MTNS MADE recognises that Dharug and Gundungurra Traditional Owners have a continuous and deep connection to their Country and that this is of great cultural significance to Aboriginal people, both locally and in the region. For Dharug and Gundungurra People, Ngurra takes in everything within the physical, cultural and spiritual landscape – landforms, waters, air, trees, rocks, plants, animals, foods, medicines, minerals, stories and special places. It includes cultural practice, kinship, knowledge, songs, stories and art, as well as spiritual beings, and people: past, present and future. Blue Mountains City Council pays respect to Elders past and present while recognising the strength, capacity and resilience of past and present Aboriginal and Torres Strait Islander people in the Blue Mountains region.

MTNS MADE is proudly delivered by Blue Mountains City Council