Frequently Asked Questions
Please see below for some frequently asked questions, if you don’t find a solution to your question here. Please reach out to support to help resolve your issue.
Share Your MTNS MADE Presence
Your member profile is a professional asset - use it.
Your Profile URL
Each member has a unique URL you can share anywhere: mtnsmade.com.au/members/your-name
Where to Share
- Instagram and social media bios
- Email signatures
- Business cards and print materials
- Your personal website
- Proposals and applications
Linking Back
When you share your work online, link back to your MTNS MADE profile to build your presence in the directory.
Building Your Network
MTNS MADE is a community - here is how to make the most of it.
Finding Collaborators
- Browse the directory by category
- Filter by suburb for local connections
- Check out members projects for inspiration
Making Contact
Reach out via the contact details on member profiles. Be specific about why you are reaching out and what you are proposing.
Community Events
Attend MTNS MADE events and meetups to connect in person. Check the events calendar regularly.
Collaboration Tips
- Be clear about expectations and timelines
- Discuss compensation or credit upfront
- Start with smaller projects to build trust
Getting Found in the Directory
Optimise your profile so the right people can find you.
How Search Works
Members can filter by category, suburb, and search by name or keywords in bios.
Keywords and Descriptions
- Include relevant terms naturally in your bio
- Mention specific skills, techniques, or services
- Name the types of projects you take on
Complete Your Profile
Profiles with images, bio, and categories rank better and attract more views.
Keep it Current
Active profiles with recent projects show you are engaged with the community.
Being Discoverable
Categories connect you with people looking for your skills and expertise.
Primary vs Secondary
Lead with your main discipline - what you would want to be known for. Then add supporting skills.
Being Specific vs Broad
- Too broad: Artist - does not help people understand your work
- Too narrow: May miss relevant connections
- Just right: Ceramicist or Portrait Photographer
Multi-Disciplinary Practice
If you work across many fields, select your top 3-5 categories rather than everything that could apply.
Reviewing Regularly
As your practice evolves, update your categories to reflect where you are focusing now.
Quality Over Quantity
Your projects tell the story of your creative practice. Curate them thoughtfully.
What to Include
- Your best and most representative work
- A variety that shows your range
- Recent work where possible
- Collaborative projects (credit your collaborators)
Writing Project Descriptions
- Explain the brief or inspiration
- Describe your process or approach
- Mention materials, techniques, or tools
- Include outcomes or reception
Photography Tips
- Use consistent lighting and style
- Show detail shots alongside full views
- Include context shots (work in situ)
- Credit photographers if not your own images
Your Visual Banner
The header image spans the top of your profile and sets the visual tone for your page.
What Makes a Good Header
- Showcases your work or creative environment
- Works well in landscape/wide format
- Has visual interest but is not too busy
- Looks good with text overlaid (your name appears on it)
Ideas for Headers
- A detail shot of your work
- Your studio or workspace
- Tools of your trade
- A landscape that inspires you
- An abstract or textural image
Technical Considerations
Choose an image that works at different crop ratios, as it displays differently on mobile and desktop.
Making a Great First Impression
Your profile photo helps people recognise and remember you.
What Works Well
- Clear, well-lit headshot
- Natural expression and genuine smile
- Simple, uncluttered background
- Recent photo that looks like you
What to Avoid
- Group photos or distant shots
- Heavy filters or effects
- Logos or text overlays
- Blurry or pixelated images
DIY Photo Tips
- Use natural window light (face the window)
- Position camera at eye level
- Keep the background simple
- Take multiple shots and choose the best
- Ask a friend to help - phone cameras work great
Keeping Your Profile Current
An up-to-date profile helps you stay connected with the community.
Accessing Edit Mode
Click Edit Profile from your member dashboard to make changes.
What You Can Update
- Profile and header images
- Bio and description
- Creative categories
- Contact information
- Social media links
Saving Changes
Always click Save after making changes. Updates may take a few moments to appear on your public profile.
Image Specifications
Follow these guidelines for the best results across the site.
Profile Picture
- Square format recommended
- Minimum 400x400 pixels
- JPG or PNG format
- Max file size: 5MB
Header Image
- Landscape format (16:9 ratio ideal)
- Minimum 1200x675 pixels
- JPG or PNG format
- Max file size: 10MB
Project Images
- Landscape or square format
- Minimum 800 pixels wide
- JPG or PNG format
General Tips
Compress images before uploading to improve load times. Tools like TinyPNG can reduce file size without visible quality loss.
Your Creative Disciplines
Categories help other members discover you through the directory filters.
Choosing Categories
Select all the disciplines that apply to your practice. Be thorough but accurate.
Updating Categories
You can update your categories anytime from your profile edit page.
Category Tips
- Choose your primary discipline first
- Add secondary skills that you actively practice
- Review your categories periodically as your practice evolves
Share Your Events
MTNS MADE features a community calendar where members can promote workshops, exhibitions, markets, and other creative events.
How to Submit
Navigate to the Events section in your dashboard and click Submit Event.
Event Details
Include all the essential information: date, time, location, description, and any booking links.
Approval Process
Events are reviewed by our team before being published to ensure they are relevant to the creative community.
Event Tips
- Submit at least 2 weeks before your event date
- Include a compelling image
- Be specific about location and accessibility
Showcase Your Work
Projects are a great way to display your creative work and attract collaborators or clients.
Creating a Project
From your member dashboard, click Add Project to get started.
Project Details
Give your project a descriptive name and write a brief description of what it involves.
Adding Images
Upload high-quality images that showcase the project. The first image will be used as the thumbnail.
Tips for Great Projects
- Use high-resolution images
- Write clear, engaging descriptions
- Tag relevant categories
- Include your role or contribution